Please email liz@musasperu.org to choose colors and shades, custom made colors, models, fabric, etc.
Important:
Policy
Shipping: We offer the www.serpost.com.pe fares for worldwide shipping on individual items retail orders or more, sent by certified Peruvian Mail Service. For wholesale orders, please contact us via email to liz@musasperu.org, we will provide detailed information about shipping fares.
Shipping: We offer the www.serpost.com.pe fares for worldwide shipping on individual items retail orders or more, sent by certified Peruvian Mail Service. For wholesale orders, please contact us via email to liz@musasperu.org, we will provide detailed information about shipping fares.
Returns: If for any
reason you are not satisfied with your purchase, please return your product in
original condition within 20 days to:
Vulvalución
Address: Conctact us to liz@musasperu.org
Phone
Number 51 995511595
Returns
should be sent by certified Priority Mail for your protection. Please include
your purchase receipt with all returns. Shipping fees are not refundable. After
the return item is inspected, we will transfer you the amount of the purchase
price by Western Union or pay pal account indicated by email.
Important:
For custom
made orders, there are neither returns nor exchanges for a different item.
Questions?:
If you have any questions about your order or need to make changes or special
requests, email us within 24 hours after your order is placed. If you need to
verify the shipping status of your order, please don’t hesitate in contacting
us.
How to Pay?
1.- Online
button with Credit Card through Pay Pal.
2.- Paypal to liz@musasperu.org
3.- Western Union to Betty Elizabeth Cabrel Simon, Lima - Peru.
www.vulvalucion.org
policies are intended to protect your privacy; thus, your personal information
is never shared with other businesses. The information you provide upon
registering to purchase items includes general data necessary for us to
complete your order such as full name, mailing address, shipping address, email
address, and credit card number at checkout.
Credit Card
Security: www.vulvalucion.org encrypts all information sent via the Internet so
that data arrives privately and securely at its destination. Your credit card
information is safe with the SSL payment platforms via PayPal. This enables our
customers to protect transmitted information against unauthorized reading.
Sales Tax:
For all sales worldwide, sales tax will not be charged on your purchase. We are
required by law to collect 18% sales tax on orders shipped within Peru.
Availability:
As all our products are unique, handmade items upon request, orders are
processed within 1 to 2 weeks of receipt and may take 2 to 4 weeks to arrive.
You will then be informed by email with the expected date of arrival of your
purchase.
Insurance:
All our products are insured against damage. Contact us immediately if any
problems should arrive as claims must be made via email within 5 days of
receipt of an item. Please keep the original packaging with merchandise in its
original condition.
Jewelry
-Warranty: All our jewelry products are handmade in 950 fine Peruvian Silver as
indicated in every item description. In other cases, we use 18 Kt Peruvian Gold
as defined by the current law governing precious metals.
